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Job Vacancy Karachi Position International Customer Care Executive at primehr

primehr company logo
Published 5 months ago

primehr is currently seeking applicants for the position of International Customer Care Executive in Karachi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

primehr, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:primehr
Position:International Customer Care Executive
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 45.000 per Month
Job Type:Full-time

Job Description

A leading company in the Telecom Industry is searching for a committed Customer Care Executive (Premium) to be based in Karachi.

Designation: Customer Care Executive (Premium)

Location: DHA Phase 7, Karachi

Salary: Rs 45,00 + Rs 15,00 KPI Incentive

Key Responsibilities:

  • Timely and accurate response to customer inquiries.
  • Deliver personalized service to enhance customer satisfaction.
  • Gauge customer needs and propose suitable solutions.
  • Escalate complex issues to supervisors as needed.
  • Keep precise records of customer interactions.
  • Offer constructive feedback for process improvements.

Qualifications:

  • Education: Intermediate / Bachelor’s Degree
  • Exceptional proficiency in English
  • At least 1 year of experience in an English-speaking call center

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

primehr

PrimeHR is a leading human resource solutions company based in Pakistan. Specializing in providing comprehensive HR services, PrimeHR aims to enhance organizational efficiency by offering tailored recruitment, payroll management, and employee training solutions. With a focus on innovation and client satisfaction, PrimeHR helps organizations optimize their workforce and foster a productive work environment. Committed to excellence, the company leverages advanced technology and industry expertise to meet the unique HR needs of businesses across various sectors in Pakistan.