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Job Vacancy Lahore Position Inbound Call Centre Agent at Resource Service Group – RSG

Resource Service Group - RSG company logo
Published 1 year ago

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Resource Service Group - RSG is inviting applications for the role of Inbound Call Centre Agent in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Resource Service Group - RSG operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Resource Service Group – RSG
Position:Inbound Call Centre Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 55.000 - PKR 85.000 per Month
Job Type:Full-time

Job Description

Resource Service Group (RSG) is seeking dedicated individuals for our inbound customer service department. We are located at 21A, Block Q Gulberg 2, Lahore, Punjab, Pakistan.

Key Qualifications:

  • Basic to strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Able to work night shifts and overtime if required.

Responsibilities include resolving customer complaints via phone, email, live chat, or social media, and assisting with orders, refunds, or exchanges.

Job Type: Full-time

Salary: Rs55,00.00 – Rs85,00.00 per month

Education: Bachelor’s (Required)

Language: English (Required)

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Punjab
City Lahore
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Company Information

Resource Service Group – RSG

Resource Service Group (RSG) is a prominent company based in Pakistan, specializing in a wide range of services aimed at enhancing operational efficiency and business performance. With a commitment to innovation and excellence, RSG provides tailored solutions across various sectors, including energy, infrastructure, and consultancy. The company focuses on building strong partnerships with clients, leveraging advanced technologies and expert knowledge to drive sustainable growth. RSG’s dedication to quality and client satisfaction makes it a trusted partner in the industry.