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Job Vacancy Lahore Position Customer Support Representative at iTech Solutions

iTech Solutions company logo
Published 3 months ago

iTech Solutions is excited to announce openings for the position of Customer Support Representative in Lahore. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At iTech Solutions, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with iTech Solutions.

Job Information

Company:iTech Solutions
Position:Customer Support Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 80.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Company: iTech Solutions

Shift Timing: 08:00 PM to 05:00 AM (PST) – Fixed Night Shift, with Saturdays and Sundays off.

Salary: Rs80,00.00 – Rs100,00.00 per month

Key Responsibilities:

  • Professionally manage inbound and outbound calls.
  • Provide comprehensive service information to customers.
  • Efficiently address customer inquiries and resolve complaints.
  • Maintain accurate records within the CRM system.
  • Identify and escalate recurring issues to appropriate channels.

Experience: A minimum of 1 year in a call center or customer support environment.

Required Skills: Excellent verbal communication, active listening, multitasking, and problem-solving skills.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

iTech Solutions

iTech Solutions is a leading technology company based in Pakistan, specializing in software development, IT consulting, and digital transformation services. With a commitment to innovation and quality, iTech Solutions provides tailored solutions that empower businesses across various industries. The company focuses on enhancing operational efficiency and driving growth through advanced technology solutions. Their team of experienced professionals is dedicated to delivering exceptional results, making iTech Solutions a trusted partner for companies looking to thrive in the digital era.