Job Vacancy Rawalpindi Position Call Center Quality Assurance Specialist at Crossnotch Firm
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Crossnotch Firm is currently seeking applicants for the position of Call Center Quality Assurance Specialist in Rawalpindi. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
Crossnotch Firm, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | Crossnotch Firm |
| Position: | Call Center Quality Assurance Specialist |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | New Graduate |
| Salary: | PKR 40.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
Job Description
Crossnotch Firm is seeking a detail-oriented Quality Assurance (QA) Specialist to join our call center team. The QA Specialist will monitor and evaluate agent performance to ensure compliance with company policies and service quality standards.
Key Responsibilities:
- Monitor and Evaluate Calls
- Conduct Quality Assessment and Reporting
- Identify Areas for Improvement
- Conduct Coaching Sessions
- Ensure Compliance and Quality Standards
What We Offer:
- Competitive salary and benefits
- Opportunities for professional development
Pay: Rs40,00.00 – Rs80,00.00 per month. Location: Rawalpindi (Preferred).
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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