pakistan.mitewp.com

Job Vacancy Karachi Shahra-E-Faisal Position Call Center Workforce Administrator at Call Cafe

Call Cafe company logo
Published 5 months ago

Call Cafe is currently accepting applications for the role of Call Center Workforce Administrator in Karachi Shahra-E-Faisal. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Call Cafe, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Call Cafe
Position:Call Center Workforce Administrator
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 20.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

We are looking for a committed Call Center Workforce Administrator to join our dynamic team. In this pivotal role, you will oversee workforce scheduling, optimize staffing levels, and ensure the efficient operation of our call center.

The ideal candidate will possess strong analytical abilities, an in-depth understanding of workforce management tools, and a collaborative spirit to work effectively with various teams. Your responsibilities will include monitoring agent performance, analyzing call data, and implementing strategies aimed at enhancing service levels.

If you are detail-oriented, proactive, and passionate about improving customer service experiences, we encourage you to apply!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
Google Map Google Map

Apply for Job

Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.

Applying for jobs is free of charge.

We hope you get the desired job.

If you come across any suspicious job listings, please report them to us.

Company Information

Call Cafe

Call Cafe is a leading telecommunications company in Pakistan, dedicated to providing reliable and affordable phone services. With a focus on customer satisfaction, Call Cafe offers various options including prepaid and postpaid plans, international calling, and data packages. The company aims to connect people by delivering high-quality communication solutions tailored to meet the needs of its diverse clientele. Whether for personal use or business needs, Call Cafe ensures seamless connectivity and exceptional service for all its customers.