Job Vacancy Rawalpindi Position Chat Support Representative at Max International

Max International is currently accepting applications for the role of Chat Support Representative in Rawalpindi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Max International, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	Max International
Position:	Chat Support Representative
City:	Rawalpindi, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 50.000 - PKR 80.000 per Month
Job Type:	Full-time

Job Description

We are seeking a Chat Support Representative to provide timely, accurate, and professional customer assistance via live chat and messaging platforms. The role focuses on resolving customer inquiries efficiently while maintaining high service standards. This is a remote position, but discipline, reliability, and strong communication skills are non-negotiable.

Key Responsibilities

• Respond to customer inquiries via live chat in a professional and timely manner
• Resolve product, service, billing, and account-related issues
• Provide clear, accurate information while following company policies
• Escalate complex issues to the appropriate team when required
• Maintain detailed and accurate chat records
• Meet response time, resolution, and customer satisfaction targets
• Work scheduled shifts and maintain consistent availability

Required Skills & Qualifications

• Excellent written English communication skills
• Strong problem-solving and multitasking ability
• Basic computer skills and familiarity with chat tools or CRM systems
• Ability to work independently in a remote environment
• Reliable internet connection and quiet workspace
• Customer-focused mindset with attention to detail

Preferred Qualifications

• Prior experience in chat or customer support
• Experience with remote work environments
• Familiarity with customer service KPIs

Work Schedule

• Flexible shifts available

Compensation & Benefits

• Competitive hourly pay or salary (based on experience)
• Remote work flexibility
• Training and growth opportunities
• Performance-based incentives (where applicable)

Job Types: Full-time, Fresher

Pay: Rs50,00.00 – Rs80,00.00 per month

Work Location: In person

Requirements

• Willing to Be Placed in the Designated Work Location
• Minimum Education of High School Diploma
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• No Criminal Record
• Able to Work in a Team

Company Address

Province	Punjab
City	Rawalpindi
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