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Job Vacancy Lahore Position Customer Service Representative (CSR) at The Resource Management BPO

The Resource Management BPO company logo
Published 1 year ago

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The Resource Management BPO is currently hiring for the role of Customer Service Representative (CSR) located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, The Resource Management BPO invites interested applicants to submit their applications.

Job Information

Company:The Resource Management BPO
Position:Customer Service Representative (CSR)
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 40.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

The Resource Management BPO is seeking a skilled Customer Service Representative to enhance our team. This is a full-time position with a salary ranging from Rs40,00.00 to Rs80,00.00 per month.

Key Responsibilities:

  • Provide excellent customer service to clients.
  • Resolve customer inquiries and issues effectively.
  • Maintain updated knowledge of products and services.
  • Document interactions and feedback in the system.
  • Assist in training new staff.

Eligibility Criteria:

  • Strong English communication skills.
  • Customer-focused and detail-oriented.
  • Bachelor’s degree preferred.
  • Flexible with rotating shifts.

Rotational Shifts: 3 PM to 12 AM & 9 PM to 6 AM

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

The Resource Management BPO

The Resource Management BPO is a leading outsourcing firm based in Pakistan, specializing in providing top-notch business process outsourcing solutions. With a focus on efficiency and innovation, the company caters to a diverse range of industries, helping clients enhance productivity and reduce operational costs. Their dedicated team of professionals employs advanced technologies to deliver exceptional customer service and streamline business operations. Committed to excellence, The Resource Management BPO aims to empower businesses by offering tailored solutions that drive growth and success.