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Job Vacancy Islamabad Position Customer Support Executive at ibex.

ibex. company logo
Published 11 months ago

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ibex. is currently hiring for the role of Customer Support Executive located in Islamabad. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, ibex. invites interested applicants to submit their applications.

Job Information

Company:ibex.
Position:Customer Support Executive
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 36.000 - PKR 42.000 per Month
Job Type:Full-time

Job Description

Join ibex. as a Customer Support Executive. In this role, you will act as a liaison between customers and the client, providing assistance with questions, service delivery, billing, and more.

Key Responsibilities:

  • Respond to customer inquiries via chat, email, or phone.
  • Manage complaints and ensure First Contact Resolution (FCR).
  • Maintain detailed records of customer interactions.
  • Enhance organizational reputation through valuable customer service.

Requirements:

  • Excellent communication in Urdu and English.
  • MS Office proficiency, especially MS Excel.
  • Customer-centric attitude.

Pay: Rs36,00.00 – Rs42,00.00 per month

Job Type: Full-time

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

ibex.

ibex. is a leading business process outsourcing (BPO) company located in Pakistan, specializing in delivering exceptional customer experience and support services. With a commitment to innovation and quality, ibex. harnesses the latest technology and a skilled workforce to enhance operational efficiency. The company serves various industries, including telecommunications and retail, ensuring tailored solutions that meet diverse client needs. As a trusted partner, ibex. contributes to the growth of businesses while fostering employment and skill development in the region.