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Job Vacancy Karachi Position International Inbound Call Center Agent at Call Cafe

Call Cafe company logo
Published 6 months ago

Call Cafe is currently seeking applicants for the position of International Inbound Call Center Agent in Karachi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Call Cafe, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Call Cafe
Position:International Inbound Call Center Agent
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 75.000 per Month
Job Type:Full-time

Job Description

Call Cafe is excited to announce an opening for a dynamic and enthusiastic Customer Service Representative to join our dedicated team. The ideal candidate will play a crucial role in ensuring customer satisfaction by promptly addressing inquiries and concerns via phone.

Key Responsibilities:

  • Engage with customers through phone communications.
  • Provide informed responses regarding products and pricing.
  • Work collaboratively with internal departments to meet customer needs.
  • Conduct data entry across various systems.

Qualifications:

  • Fluency in English is a must.
  • Minimum of 6 months experience in customer service is preferred.
  • Strong listening abilities and multitasking skills.
  • Exceptional verbal and written communication skills.
  • Availability to work evening and night shifts is required.

Compensation: Competitive base salary up to Rs 75,00 plus incentives.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Sindh
City Karachi
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Company Information

Call Cafe

Call Cafe is a leading telecommunications company in Pakistan, dedicated to providing reliable and affordable phone services. With a focus on customer satisfaction, Call Cafe offers various options including prepaid and postpaid plans, international calling, and data packages. The company aims to connect people by delivering high-quality communication solutions tailored to meet the needs of its diverse clientele. Whether for personal use or business needs, Call Cafe ensures seamless connectivity and exceptional service for all its customers.