Job Vacancy Islamabad Position L1 Software Support at Confidence Way
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Confidence Way is currently accepting applications for the role of L1 Software Support in Islamabad. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Confidence Way, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Confidence Way |
| Position: | L1 Software Support |
| City: | Islamabad, Federal Board |
| Province: | Federal Board |
| Education: | Confidential |
| Salary: | PKR 18.000 - PKR 35.000 per Month |
| Job Type: | Full-time |
Job Description
Confidence Way is seeking a skilled and motivated Software Support Engineer with a strong coding background to join our team. You will provide customer support through our ticketing system, troubleshoot software issues, and ensure customer satisfaction.
Responsibilities:
- Respond to and resolve customer queries.
- Diagnose and troubleshoot software problems.
- Communicate technical solutions effectively.
- Provide training and maintain documentation.
- Collaborate with the development team for issue escalation.
- Gather customer feedback for product improvements.
Requirements:
- Bachelor’s degree in Computer Science or related field.
- 1-2 years of experience in software support.
- Proficient in JavaScript and ticketing systems.
- Strong communication and problem-solving skills.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Federal Board |
| City | Islamabad |
| Google Map | Google Map |
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