Job Vacancy Karachi Position QA Manager at Mars BPO

Mars BPO is currently hiring for the role of QA Manager located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Mars BPO invites interested applicants to submit their applications.

Job Information

Company:	Mars BPO
Position:	QA Manager
City:	Karachi, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 50.000 per Month
Job Type:	Full-time

Job Description

We are looking for a results-oriented and quality-focused Quality Assurance (QA) Manager to lead our QA department within BPO operations. The ideal candidate will be responsible for designing and implementing quality assurance processes, evaluating agent performance, and fostering a culture of continuous improvement. If you are dedicated to upholding high standards and enhancing customer interactions, we invite you to apply.

The QA Manager will create quality assurance standards, monitor agent interactions, deliver constructive feedback and training, work closely with operational teams, analyze performance data, and conduct audits to ensure compliance with established guidelines.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Experience in the Related Field (Preferred)
• Able to Work in a Team
• No Criminal Record
• Minimum Age of 18 Years
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Karachi
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